Just got my email down from 136 messages to 85...
...but volume is really, really high, especially since two days ago's post got really, really popular.
As always, I'm honored and flattered you'd drop me a line. It'll be a while before I answer them all. Also, I'm still working on the CRM piece and will reply to everyone who kindly wrote in with recommendations in due time - I underestimated the research/testing time on that.
As always, put "URGENT:" in the subject line of a message if it's time sensitive and you'll get a faster reply. Thanks to everyone who reached out, it's really an honor to correspond with so many smart and cool and enterprising people.
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