...but volume is really, really high, especially since two days ago's post got really, really popular.
As always, I'm honored and flattered you'd drop me a line. It'll be a while before I answer them all. Also, I'm still working on the CRM piece and will reply to everyone who kindly wrote in with recommendations in due time - I underestimated the research/testing time on that.
As always, put "URGENT:" in the subject line of a message if it's time sensitive and you'll get a faster reply. Thanks to everyone who reached out, it's really an honor to correspond with so many smart and cool and enterprising people.